Toll on HR

In recent years, HR teams have been on the front lines of repeated layoff cycles, restructuring, and constant uncertainty. U.S. employers announced more than 1.2 million job cuts in 2025, a 58% increase over 2024 and the highest annual total since the early pandemic years. Tech alone shed roughly 244,851 roles globally in 2025, with U.S. companies accounting for nearly 70% of those cuts. Early 2026 data suggests the trend is still far from over, with tens of thousands of additional job reductions already announced across industries.[1][2][3][4][5][6][7]

For the people teams behind these numbers, the emotional and operational load is immense. HR professionals orchestrate communications, coach managers through tough conversations, sit with their colleagues’ shock and grief, and then turn around to support the “survivors” who remain. They are expected to be steady, compassionate, and compliant all at once — often while worrying about their own job security.[8]

Yet the toll on HR is frequently overlooked. New research shows that burnout is worsening across the workforce: 44% of U.S. employees report feeling burned out at work, while 51% say they feel “used up” at the end of the workday. HR professionals are often hit even harder; one 2024–2025 analysis found that 84% of HR leaders report frequent stress, 81% feel burned out, and 95% say the job is “too much work and stress” at least some of the time. In a year of record layoffs, that strain only intensifies.[9][10][8]

This moment demands something different from employers. Caring for HR teams is not a soft, optional perk — it’s a risk-management and culture-preservation strategy.

The weight of “record” layoffs

Layoff announcements are not just headlines; they represent a prolonged period of anxiety and emotional labor for HR. In the United States, job cut announcements surpassed 1 million in 2025, up more than 50% from the previous year and marking the highest level since the 2020 pandemic crash. The outplacement firm Challenger, Gray & Christmas reported 1,206,374 job cuts for the full year, the seventh-highest annual total since they began tracking in 1989.[2][8][4]

Technology has been at the center of this wave. Data compiled by RationalFX shows 244,851 tech layoffs worldwide in 2025, with approximately 170,630 of those cuts in U.S.-headquartered companies alone. Early 2026 reports suggest more than 30,000–45,000 additional tech jobs have been eliminated in just the first few months, and analysts expect total tech layoffs in 2026 to potentially surpass 2025 levels.[1][3][5][7]

These cuts are driven by a mix of macroeconomic pressure, higher interest rates, and aggressive adoption of automation and AI, which is now explicitly cited as a reason for tens of thousands of job cuts. For HR, that means more restructuring, more complex workforce planning, and more emotionally charged conversations — often without additional resources.[11][12]

The hidden cost on HR teams

Burnout is now one of the defining risks of modern work, and HR is not exempt. SHRM’s 2024 Employee Mental Health research found that 44% of workers feel burned out, and 45% feel emotionally drained by their work. Employees experiencing burnout are nearly three times more likely to be actively job hunting and significantly less likely to go above and beyond their basic responsibilities.[9]

For HR pros, the risk is amplified by the nature of their work. Experts describe HR burnout as a response to chronic exposure to “emotional labor overload,” where professionals are constantly mediating conflict, delivering hard news, and holding the emotional weight of organizational change. Studies and practitioner surveys show that HR professionals report higher rates of stress and burnout than many other roles, driven by understaffing, expanding responsibilities, and the pressure to be “always on.”[8][10]

Other workplace research underscores how this environment erodes well-being. HR.com’s 2025 Future of Employee Well-being report highlights stress and burnout (57%) and understaffing (41%) as the top threats to employee well-being in many organizations. Mid-level managers — often including HR business partners — report some of the highest levels of burnout, with over half saying they feel burned out in the past year.[13][14]

When HR carries repeated layoff cycles on top of this baseline stress, the effect is cumulative: compassion fatigue, emotional exhaustion, decision fatigue, and a growing sense of detachment. Without structural support, the very teams tasked with protecting culture and compliance risk sliding into quiet disengagement themselves.[8]

Why HR pain is often invisible

HR professionals are expected to be both the shock absorber and the role model. They are the ones drafting scripts for managers, coordinating severance logistics, responding to legal questions, and fielding raw, emotional reactions from impacted employees. After a reduction in force, they pivot immediately to re-onboarding “survivors,” fielding complaints about workload, and reassuring leadership that the organization will stabilize.[8]

There are several reasons their pain is easy to miss:

  • Role expectations. HR is supposed to be composed, confidential, and neutral, which discourages open discussion of their own distress.[8]
  • Structural isolation. Many HR teams are small and overextended, especially in mid-sized organizations and nonprofits.[15]
  • Stigma around mental health. Even as organizations promote mental health resources, employees (including HR) often feel uncomfortable discussing their mental health at work, citing stigma, fear of retaliation, or lack of support.[13]

The result is a group of professionals who may be burning out in silence, even as they are tasked with designing well-being programs for everyone else.

What employers can do: institutional support

The single most powerful lever for protecting HR in a layoff-heavy environment is institutional support — policies, resources, and norms that make emotional well-being part of how the organization operates, not just something individuals manage alone.[14]

1. Design workloads and staffing for reality

Layoffs typically shrink headcount across the company, but HR’s workload usually spikes. Employers should:[8]

  • Budget for temporary or project-based HR support during major restructuring, such as interim recruiters, ER consultants, or outplacement partners.
  • Prioritize and sequence projects so HR is not simultaneously handling layoffs, policy overhauls, and major transformation initiatives.
  • Clarify what can be paused; not every “nice-to-have” initiative should survive a major reduction in force.

Research on burnout consistently points to chronic overload and understaffing as key drivers of mental health risks. Adjusting scope and resourcing is not a luxury; it is prevention.[14][10]

2. Normalize mental health and psychological safety

Organizations where employees feel a sense of belonging and can be their authentic selves at work show significantly lower burnout and emotional drain. For HR, this means:[9][13]

  • Explicitly including HR professionals in mental health programs (EAPs, coaching, therapy stipends) and encouraging them to use these resources without stigma.
  • Training senior leaders to ask HR leaders proactively about their well-being during and after layoff cycles.
  • Protecting confidential time for HR staff to process and debrief, not just serve others.

NAMI’s workplace mental health polling indicates that employees who are uncomfortable sharing mental health concerns at work are more likely to report burnout and declining mental health, underscoring the importance of psychological safety at all levels.[13]

3. Invest in tools and automation that actually reduce load

While AI and automation have contributed to job cuts in some sectors, they can also be deployed thoughtfully to reduce the repetitive administrative burden on HR. Organizations can:[11][8]

  • Automate routine tasks like data entry, basic policy FAQs, or simple transaction workflows.
  • Implement tools that streamline complex layoff processes (e.g., standardized documentation, checklists, communication templates) to reduce cognitive load and errors.
  • Involve HR in selecting technology so it helps rather than adds another system to manage.

This aligns with emerging guidance that organizations should use technology to remove low-value work and free HR to focus on strategic and relational work, which tends to be more energizing and impactful.[8][14]

What employers can do: supervisory & mentorship support

Beyond policy, HR leaders and people managers play a critical role in how supported HR feels day to day. Small, consistent behaviors from supervisors and mentors can dramatically influence morale.

4. Train leaders to recognize HR burnout

Supervisors often spot burnout in other departments before they see it in HR. Leaders should be trained to watch for:

  • Persistent fatigue and irritability
  • Withdrawal from collaboration
  • Cynicism, especially in conversations about employees or leadership
  • Increased errors or delayed responses

Surveys show that burned-out employees are more likely to disengage and seek other roles, and HR is no exception. Catching these signals early allows for workload adjustments, time off, or additional support.[9][10]

5. Make recognition specific and frequent

Recognition is one of the most effective buffers against burnout. SHRM’s research highlights that workers who feel appreciated and recognized are less likely to feel burned out or emotionally drained. For HR teams, this can look like:[9]

  • Publicly acknowledging the emotional difficulty of managing layoffs in all-hands meetings (without violating confidentiality).
  • Calling out specific contributions — careful planning, empathetic communication, after-hours effort — rather than generic “HR did a great job.”
  • Including HR leaders in strategic debriefs and giving them credit for insights that helped minimize risk or preserve trust.

These gestures may seem small, but they help HR feel seen as strategic partners rather than invisible infrastructure.

6. Create mentorship and peer coaching channels

Mentorship provides both practical guidance and emotional support. Organizations can:

  • Pair less-experienced HR professionals with senior HR mentors inside or outside the company.
  • Encourage HR leaders to participate in external HR communities, roundtables, or professional associations where they can share experiences with peers.
  • Build internal HR “case rounds” or debrief sessions to reflect on complex situations and learn together.

Research on burnout prevention emphasizes the importance of social connection and feeling supported in one’s role. For HR, mentorship and peer networks are a critical part of that support system.[9][13]

What employers can do: peer and co‑worker support

Peer support is not just a nice-to-have; it directly influences resilience. Opportunities to connect with colleagues who understand shared challenges provide validation, insight, and encouragement.[8][14]

7. Facilitate HR‑specific support spaces

Instead of assuming HR can “vent” privately, organizations can create structured spaces:

  • Regular HR team check-ins focused on feelings and impact, not just status updates.
  • Optional small-group circles during or after major layoff cycles, facilitated by an internal or external coach.
  • Quiet rooms or protected time after difficult conversations.

These structures give HR permission to process instead of immediately returning to their inbox.

8. Encourage cross-functional empathy

HR is often caught between leadership and employees. Building cross-functional understanding can ease that tension:

  • Invite non-HR leaders to shadow parts of the layoff process (where appropriate) to appreciate its complexity.
  • Use post-layoff retrospectives to highlight HR’s role and lessons learned, not just financial outcomes.

When colleagues understand what HR carries, they’re more likely to offer empathy rather than frustration.

What HR professionals can do for themselves

Even with strong organizational support, HR professionals need personal strategies to protect their well-being over time. A self-care plan is most effective when it’s realistic, personal, and built into daily routines rather than reserved for vacation days.[9][8]

1. Protect the basics: sleep, movement, and boundaries

Studies on burnout repeatedly highlight sleep, physical activity, and boundary-setting as foundational to resilience. In practice:[9][8]

  • Aim for consistent sleep routines, especially during intense layoff periods.
  • Schedule short bouts of movement — a 10-minute walk, stretching, or micro-exercise — between heavy meetings.
  • Set clear communication boundaries where possible (e.g., no email after a certain hour unless it’s a true emergency).

These are not luxuries; they are maintenance for your nervous system during sustained stress.

2. Take breaks from devices

Being constantly connected reinforces a state of hypervigilance. Short tech breaks can reduce cognitive overload:

  • Step away from screens between difficult calls, even for two minutes.
  • Turn off non-essential notifications outside of working hours.
  • Batch email responses instead of living in your inbox.

Limiting digital overload supports attention and reduces the sense of being “always on,” a known driver of burnout.[9][14]

3. Use simple mental and emotional reset tools

Small, repeatable practices can help reset your emotional baseline:

  • Breathing exercises or brief meditation. Even 60–120 seconds of slow, intentional breathing can calm your nervous system before or after a hard conversation.
  • Journaling or gratitude practice. Reflecting on what went well, or naming small wins, counterbalances the negativity that often surrounds layoffs.
  • Moments of quiet. Sitting quietly for a few minutes without input — no podcast, no scrolling — can give your mind a chance to decompress.

Mental health research suggests these micro-practices can reduce stress and support emotional regulation over time.[9][13]

4. Stay connected to supportive people and communities

Social connection is a powerful buffer against burnout. Surveys show that employees who feel a strong sense of belonging at work are significantly less likely to feel burned out or emotionally drained. HR professionals can:[9][13]

  • Lean on trusted colleagues, mentors, or friends who understand the role.
  • Join professional HR communities, online or local, where they can speak candidly.
  • Be honest with close relationships about the emotional toll of their work.

You don’t need to share confidential details to say, “This week was heavy, and I could use some support.”

5. Give yourself permission to seek professional help

If you notice persistent fatigue, anxiety, irritability, or a sense of dread about work, consider talking with a therapist, coach, or healthcare professional. Burnout is not a personal failing; it’s a signal that your workload, responsibilities, and support systems are out of balance.[9][8]

Many organizations provide confidential employee assistance programs, and professional help can offer tools tailored to your specific situation.[13]

Micro‑habits HR can use during a layoff week

To make this practical, here are small, concrete actions HR professionals can integrate during an active layoff cycle:

  • Block 10–15 minutes of “no meeting time” after each layoff conversation to reset.
  • Keep a bottle of water and a small snack at your desk; hydration and blood sugar dips amplify stress.
  • Before each difficult call, take three slow, full breaths to center yourself.
  • After the final layoff conversation of the day, take a short walk — outside if possible — to signal to your body that the acute stress period is over.
  • Choose one person you trust and commit to texting or calling them once during the week just to check in emotionally.
  • At the end of each day, write down three things that went well or that you handled with integrity, even if the day was painful.

These micro-habits will not erase the difficulty of layoffs, but they help ensure HR is not quietly eroding under the weight of everyone else’s pain.

Caring for HR is caring for the whole organization

Record layoffs and ongoing restructuring are likely to remain part of the economic landscape for some time, especially as automation and AI continue to reshape work. In this environment, HR is both the first responder and the long-term healer for the organization.[11][1][12]

When employers invest in institutional support, supervisory care, and peer connection for HR teams, they are not merely being kind — they are protecting culture, compliance, and continuity. When HR professionals build realistic, personalized self-care plans, they increase their capacity to show up with compassion without sacrificing themselves in the process.[15][9][8][14][10]

In a year of record layoffs, the question is not whether HR can keep carrying the burden; it is whether organizations will finally recognize that caring for the caretakers is the only sustainable way forward.


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References

1. https://hrsea.economictimes.indiatimes.com/news/industry/global-layoffs-surge-over-30000-tech-workers-affected-in-2026/128406594

2. https://www.challengergray.com/blog/2025-year-end-challenger-report-highest-q4-layoffs-since-2008-lowest-ytd-hiring-since-2010/

3. https://www.itweb.co.za/article/2025-global-tech-sector-layoffs-surpass-200k/G98YdqLGPb4MX2PD

4. https://www.cnbc.com/2025/12/04/layoff-announcements-this-year-top-1point1-million-the-most-since-2020-when-pandemic-hit-challenger-says.html

5. https://www.networkworld.com/article/4143749/tech-layoffs-surpass-45000-in-early-2026.html

6. https://www.challengergray.com/blog/challenger-report-april-job-cuts-rise-38-from-march-ytd-cuts-down-50/

7. https://www.digitaljournal.com/business/after-massive-tech-sector-layoffs-in-2025-whats-in-store-for-2025/article

8. https://www.emptrust.com/navigating-the-flames-understanding-and-combating-hr-burnout-in-2025/

9. https://www.shrm.org/topics-tools/news/inclusion-diversity/burnout-shrm-research-2024

10. https://www.navabenefits.com/resources/top-10-causes-of-hr-burnout-in-2025

11. https://www.networkworld.com/article/4114572/global-tech-sector-layoffs-surpass-244000-in-2025.html

12. https://www.challengergray.com/blog/challenger-report-march-cuts-rise-25-from-february-ai-leads-reasons/

13. https://www.nami.org/research/publications-reports/survey-reports/the-2024-nami-workplace-mental-health-poll/

14. https://www.hr.com/en/resources/free_research_white_papers/hrcoms-future-of-employee-well-being-2025_mebh0peh.html

15. https://hrdeck.com/nonprofit-hr-compliance-risks-and-pain-points-in-2026/

16. https://hrdeck.com/an-employers-guide-employee-disengagement-quiet-quitting-and-quiet-cracking/

17. https://hrdeck.com/when-your-employee-handbook-becomes-a-business-liability/

18. https://hrdeck.com/navigating-california-sb553-law-employers-tips/

19. https://hrdeck.com/california-small-businesses-avoid-compliance-risks-in-2026/

20. https://hrdeck.com/avoid-costly-compliance-mistakes-in-2026-compliance-risks-in-2026/

21. https://hrdeck.com/8111060175.htm

22. https://hrdeck.com/75228183414.htm

23. https://hrdeck.com/employee-handbook-gaps-how-to-avoid-them/

24. https://hrdeck.com

25. https://www.upi.com/Top_News/US/2025/12/04/Challenger-Gray-Christmas-million-job-layoff-Trump-economy-tariff/3531764856880/

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